Step 1: Using Older Versions

In Eudora mail programs before 4.0, there were two versions: Eudora Light and Eudora Pro. The "light" version had a reduced set of features and was free. The "pro" version had the full feature set but required a license fee. Eudora Light and Eudora Pro were two separate software packages.

Step 2: Learn About the New Plan

Eudora version 4 was released in 1999. Starting with this release, the software was consolidated into a single Eudora package that served both Light and Pro functions, along with a "sponsored" mode, which offers full features without cost, but displays advertisements.

Step 3: Know the Issues

As of Eudora, 4.3.1, released in late 1999, there are several problems with the new Eudora mail. It is common for software to go through several releases after a major restructuring before all errors are found and fixed. Users are complaining of many software errors, and that the new Eudora sends unauthorized mail messages to Qualcomm. The errors or bugs are mostly in the area of disappearing messages and mailbox views, and in displaying advertisements after paid mode is enabled.

Step 4: Using Spy Software

When using ad-supported software, information is often exchanged between the user's computer and the software company. The user's computer may send information about which ads are appropriate for the user, and then download the ads. There have been reports that Eudora stretches this concept by sending information about the nature of email messages the user sends and/or receives, after which Qualcomm chooses the appropriate ads. Many users are uncomfortable with this.

Step 5: Upgrade or Wait

Users are advised to avoid these problems until they are corrected, by continuing to use the existing Eudora Light and Eudora Pro products. These tutorials are intended for users of Eudora Light version 3.0.6 but future versions of Eudora 4 are expected to be similar in function.

Step 6: Find More Information

For the latest word on Eudora products, visit Qualcomm's Eudora web site at www.eudora.com. To find the download for Eudora Light 3.0.6, go to www.eudora.com/eudoralight and click on the "archive" page. See the tutorial series, "Download Eudora."