Step 1: Visit Eudora Web Site

Visit the web site http://www.eudora.com/ and scroll to the bottom of the page. You'll see the information about the latest Eudora version 4, including a "frequently asked questions" list. Since you're using the Eudora Light product, you'll need to go to the archive page to get relevant information.

Step 2: Visit Archive Page

Click the Eudora Light link, or enter directly the site www.eudora.com/eudoralight. Scroll to the bottom and click the link to the archives page. There is a documentation package available just below the Eudora Light download link. Most of the information in the documentation file is also in Eudora Light's own Windows help file. But it's worth a look if you can't find something in the help file.

Step 3: View Other Documents

Scroll down and you'll find other documentation about Eudora Light 3.0.6, including a PDF format manual, 133 pages, available for download. This download can take a while over a dialup connection, but it's a nicely-done manual with detailed instructions. Also available is a readme text file. This file is redundant with the README.TXT file you already have in your Eudora directory (folder).

Step 4: Try Usenet

If you haven't been able to find the help you need from these sources, you probably won't get it from Qualcomm. Eudora Light, as freeware, does not enjoy the direct support of other software. One important source of help is the Usenet newsgroup comp.mail.eudora.ms-windows. Visit the web site www.deja.com/usenet and select Power Search. The example is a search for help on lost messages.

Step 5: View Usenet Archive Articles

Once Deja (or your favorite Usenet archive search site) has identified a list of articles, look at them to see if they are relevant to your problem. You may scroll down the list and click on them one by one, or return to the previous screen and refine your search. When you're finished, close your browser window.

Step 6: Subscribe to Newsgroup

To keep up with the latest news, questions and answers regarding Eudora mail and Eudora Light, you can subscribe to the comp.mail.eudora.ms-windows newsgroup in your favorite news reader program. Most of the questions and answers will not pertain to Eudora Light. Instead, they will refer to the latest Eudora mail version 4, at least until it stabilizes.