Step 1: Connect to Your ISP

The following tutorials assume that you have received some email messages. If you have not done so already, connect to your Internet Service Provider now.

Step 2: Download Messages

Select File / Check Mail. In some cases, this will launch the ISP connection automatically. If the login to the email account is successful, a box will be displayed telling you whether you have new mail or not. If an error occurs, contact your ISP or email provider to solve the problem. If you have a dialup ISP connection, you may disconnect it after checking and sending are completed.

Step 3: Understanding Follow-Ups

When you receive email, there are three follow-up actions, all similar. They are Reply, Reply All, and Forward. With Reply, you compose a new message to the sender of the original message. Reply all is the same except all original recipients will get the message. With forward, you choose a new recipient for the message. All these allow you to quote the original message and add comments. When you're reading a message, all these follow-ups are available as buttons on the Eudora tool bar.

Step 4: Open a Message

In your "in" box, find a message to which you'd like to send a reply. Open the message and read it.

Step 5: Select Reply

Click the Reply button (single message going back) and a new mail message is started; it goes from your address to the sender of the original message. You may add other recipients, either o the To or CC fields.

Step 6: Edit Quoted Text

Notice that in the body of the reply message, the original message is quoted with greater-than signs to the left. This is a common way of quoting text in replies and forwarded messages. It is considered bad style to include the entire quoted body of long original messages, because a message could get quoted several times in an exchange of emails. Instead, you can use the ellipsis (.) to show that part of the original has been deleted. Add your comments to the message.

Step 7: Send or Queue

Once you have added and proofread your comments, you are ready to send or queue your reply message. The Reply All and Forward follow-up actions are the same as the Reply except for the addressing differences.