FILE STORAGE SERVICE: TROUBLESHOOTING

Users using different Windows may experience various difficulties. Users using IE6 with SP1 may experience some difficulties using the browser to access your files. Before contacting ONE Net Support for assistance, please try the following:


Step 1 Start IE

Step 2 Go to Tools | Internet Options …

Step 3 Locate and click Security tab, then select Default Level

Step 4 Start accessing your files at https://myfiles.au.edu